// DELIRIOUS EYEWEAR SHOWROOM
Alzaia Naviglio Pavese, 52
20143 Milano
+39 (0)2 87246497

© 2019 by CRAFTSMANCHIC SRL A SOCIO UNICO - P.I. 07839970964

TERMS & CONDITIONS

How do I place an order?

  1. You have to go on Shop page on this website

  2. You must choose the products that you want and the model and then select "add to cart"

  3. A new page with the summary of you order will open and you have to select "view cart"

  4. The page of your checkout will open, you have to select "checkout" and your method of payment (PayPal, debit/credit cards)

You can add products to cart selecting "continue shopping".

You can remove a product from you cart selecting "x".

Secure ordering and Payment Options 

When you do the Checkout you must choose your payment method.

You can pay with:

  • PayPal

  • Credit cards: VISA, MasterCard, American Express, Discover, JCB and Diners

  • Debit cards:  VISA e MasterCard

Your payments and your data are safe and secure, certified by SSL Secure Shopping.

Shipping:

When you do the Checkout, you must insert your personal data and your shipping address. 

We ship worldwide except Russia and the ship if free for all regions. 

 

​Shipping time:

  • Within Europe: 1/2 working day

  • To USA: 2/3 working days

  • All remaining regions except Russia: 3/4 working days

  • We do not ship to Russia

 

Processing time:

Once the purchase is made, it is dispatched within 24 hours of the order date (if the order is made on Friday, it will be send from Monday). 

 

Shipping methods:

Referring to items to be shipped from our warehouse to the destination are detailed hereafter:  

  • Orders to USA are shipped by DHL express and are delivered within 2 days.

  • Orders within the EU are shipped by DHL express and are delivered within 1 day.

  • International delivery (All regions around the world except USA and Europe) takes 3 business days and is shipped using DHL express. After processing and leaving the warehouse, items usually take between (7 and 14) days to arrive to destination.

Returns & Refunds

Returns:

If you are not 100% satisfied with your purchase, you can return the product and get a full refund.

While we hope it doesn't come to that, we'll make it as painless as possible with free return shipping.

  1. To be eligible for a return, your purchased items must be unused and in the same condition you received it and with the packaging it was sent in.

  2. All return request must be placed within 14 days of the arrive date.  ​

 

Refunds:

You will be notified as soon as we receive the item you returned.

After reviewing the request and the conditions of the item we will be sending you our reply. The review phase includes an inspection of the item based on the conditions mentioned hereinabove.

Shortly after, a duration that shall not exceed 3 days of the receipt of the returned item, we will let you know if your return is approved or denied, based on our inspection process.

 

Full refund:

In cases of item default and once your request is approved (based on the conditions mentioned above) we will proceed with the refund immediately following the same payment method used.

You will receive the agreed refund within a certain amount of days. Kindly note however, that different card issuers have different policies affecting the exact date of receiving your credit.

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